ze77 Terms & Conditions
By using the ze77 platform, you are considered to have read and agreed to these terms and conditions. Please read this document carefully before playing.
General Introduction
ze77 (referred to from here as "the platform", "the company", or "we") is an online casino, football betting, and slots platform designed for the Myanmar market. These Terms and Conditions of Service (referred to from here as "the terms") cover the ze77.xin website, all related services, and all communications connected to it.
By accessing the platform, registering an account, or using any of its services, you are considered to have read and agreed to these terms. If you do not agree to these terms, you are asked not to continue using the platform.
These terms should be read together with the Privacy Policy and Responsible Gaming policy. All of these documents together form an agreement between you and the ze77 platform.
Eligibility to Play
You must meet the following requirements to use the ze77 platform.
2.1 Age Restriction
Only players aged 21+ are allowed. ze77 reserves the right to reject registration from anyone under 21 and may close their account immediately.
2.2 Legal Eligibility
Online gaming must be permitted or not prohibited under the laws of your region. If you access the platform from a region where it is legally restricted, ze77 considers that to be solely your responsibility.
2.3 One Account Per Person
Each player may only open one account on the ze77 platform. Registering multiple times using different personal details is not allowed.
2.4 Self-Excluded Players
Anyone who has requested self-exclusion or has had their access suspended from any gaming platform is not permitted to use ze77.
Account Registration and Management
3.1 Registration Process
You must provide accurate and complete personal information to register an account on ze77. Accounts created with false, incomplete, or stolen information may be closed and funds may be forfeited.
3.2 Account Security
Players must keep their login credentials (username and password) secure. ze77 is not responsible for any losses or issues arising from a third party accessing your account. If you become aware of any unauthorised access, notify the ze77 support team immediately.
3.3 Accuracy of Personal Information
If the personal information you provided at registration changes, update it by contacting the ze77 customer support team right away. Please note that incomplete or incorrect information may cause delays when withdrawing funds.
3.4 Device and Browser Responsibilities
Any costs related to the computer, mobile phone, or internet connection you use to access the platform are your own responsibility. Any gaming activity or payments made after accessing the platform are considered to have been carried out by you personally.
Deposits and Withdrawals
4.1 Deposits
Accepted payment methods for depositing to ze77 are KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer. The minimum deposit amount per player is 20,000 Ks.
Deposits must be made in Myanmar Kyat (MMK) only and generally arrive in your account almost instantly after deposit. Delays may occur depending on banking conditions.
4.2 Withdrawals
The minimum withdrawal amount is 30,000 Ks. Withdrawal requests are normally processed within 30 minutes to 3 hours.
4.3 Identity Verification (KYC)
ze77 has the right to carry out a player identity verification process (KYC — Know Your Customer). During KYC checks, you may be asked to submit supporting documents (such as a photo of your national ID and proof of address). Withdrawals may be put on hold until this is completed.
4.4 Fraud Prevention
ze77 may investigate and freeze any suspicious or irregular deposit or withdrawal activity. ze77 is not liable for any funds lost as a result.
Bonuses and Promotions
5.1 First Deposit Bonus
ze77 offers new players a 100% Welcome Bonus on their first deposit, up to a maximum of 100,000 Ks. For example, if you deposit 20,000 Ks, you receive a 20,000 Ks bonus and can play with 40,000 Ks.
Example 1: Deposit 20,000 Ks → Bonus 20,000 Ks → Balance 40,000 Ks → Wagering requirement 20,000 × 25 = 500,000 Ks
Example 2: Deposit 220,000 Ks → Bonus 100,000 Ks → Balance 320,000 Ks → Wagering requirement 100,000 × 25 = 2,500,000 Ks
5.2 VIP Program
ze77's VIP levels are Bronze, Silver, Gold, and Platinum, and you can move up based on your regular play. Weekly cashback rates by VIP level are —
- Bronze: Weekly Cashback up to 0.4%
- Silver: Weekly Cashback up to 0.8%
- Gold: Weekly Cashback up to 1.1%
- Platinum: Weekly Cashback up to 1.5%
5.3 General Promotion Terms
Specific terms and conditions may apply to promotions, bonuses, and rewards, and these will be announced separately when the promotion is launched. ze77 reserves the right to change promotions without prior notice.
Bonus wagering requirements can be met through football betting, slots, and live casino games. However, the contribution rate toward wagering may differ depending on the game type.
Game Rules
6.1 Fair Play
Games offered on the ze77 platform use Random Number Generator (RNG) technology, and game results are considered fair and unpredictable. ze77 will maintain the fairness of these games at all times.
6.2 Game Interruption / Technical Error
If a network disconnection or technical error occurs during gameplay, ze77 will try to resolve it as quickly as possible. Any amounts arising from a game bug or error will not be paid out, and ze77 reserves the right to void such amounts.
6.3 Player Experience
ze77 strives to deliver its service as smoothly as possible. Players should be aware that temporary access interruptions may occur due to server maintenance.
Prohibited Activities
The following activities are prohibited when using the ze77 platform. Violations of these prohibitions may result in account suspension and forfeiture of funds.
- Committing financial fraud
- Using the platform for money laundering purposes
- Playing using bots, scripts, or automated software
- Colluding with other players to exploit the platform
- Creating multiple accounts with the intent of claiming bonuses
- Exploiting technical errors on the platform for gain
- Unauthorised access to or use of another player's personal information
- Threatening or verbally abusing platform staff
ze77 reserves the right to take legal action upon discovering any violation of these rules.
Privacy Protection
ze77 places special priority on protecting players' personal information. Full details on the collection, storage, and disclosure of personal information can be read in the Privacy Policy.
The ze77 platform uses SSL (Secure Socket Layer) encryption technology to protect players' personal and financial information. ze77 will not sell players' personal information to third-party companies without legal justification.
Limitation of Liability
9.1 Gaming Losses
All games played by the player on the ze77 platform and any losses arising from them are entirely the player's own responsibility. ze77 has no obligation to refund any losses incurred by players.
9.2 Technical Issues
ze77 is not responsible for any losses or delays caused by network connectivity problems, server outages, or third-party service failures.
9.3 Player's Own Responsibility
ze77 is not responsible for any legal consequences arising from accessing and using this platform (such as violations of gambling laws or tax laws); players bear full responsibility themselves.
Account Termination
10.1 Closure by the Player
If a player wishes to close their own account, they may request this from the ze77 customer service team. Any remaining balance must be cleared before the account is closed, and any bonus amounts with incomplete wagering requirements may be forfeited.
10.2 Suspension by ze77
ze77 reserves the right to immediately suspend any account without prior notice if a breach of these terms and conditions or any fraudulent activity is detected. ze77 bears no liability for any legitimate losses arising from such action.
10.3 Self-Exclusion
Players who wish to temporarily or permanently restrict access for gambling management purposes may contact the ze77 support team. You can learn more in the Responsible Gaming policy.
Changes to Terms and Conditions
ze77 reserves the right to amend these terms and conditions at any time, with or without prior notice. Any significant changes will be announced on the platform, and continued use of the platform after such changes will be taken as acceptance of the updated terms.
Players should review these terms and conditions each time they access the platform and ensure they are familiar with the latest changes.
Contact
If you have any questions, complaints, or need clarification regarding these terms and conditions, please contact the ze77 customer service team —
- Live Chat: Available 24/7 in Myanmar language on the ze77 platform
- Email: [email protected]
The ze77 support team is available 24 hours a day, 7 days a week to assist you in Myanmar language.